Care on Demand
Get Started Now – Connect with a Provider Online
Available 8:00 a.m. – 8:00 p.m. (MST) to patients located in Idaho or Oregon.
Need help logging in?
Hours of Support:
7:00 a.m.- 7:00 p.m., 7 days a week.
(208) 367-6441
Guide to Activating Your MyChart Account
How It Works
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Login to your Saint Alphonsus MyChart account either using the app or a browser |
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Select "Care on Demand" from the menu |
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Enter your reason for the visit and complete the eCheck-in process |
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Connect with a local Saint Alphonsus provider |
Conditions We Treat
- Body Aches (Ages 12+)
- Cough, Congestion, or Cold/Flu
Symptoms (Ages 5+) - Eye and Mouth Problems (Ages 2+)
- Joint Pain and Swelling (Ages 5+)
- Mild Headaches (Ages 18+)
- Minor Sports and Activity Related
Injuries (Ages 18+) - Minor Stomach problems (Ages 12+)
- Painful Urination (Ages 18+)
- Skin and Nail Problems (Ages 0+)
For emergencies or life-threatening conditions, please call 911 or visit the nearest emergency department.
Why Choose Care on Demand?
- Convenient Access: Skip the waiting room and connect with a healthcare provider from your smartphone, tablet, or computer without having to go into a clinic.
- Expert Care: Receive medical advice and treatment from our local providers.
- Local and Reliable: As part of the Saint Alphonsus Health System, we are committed to serving Idaho and Oregon with exceptional care.
Frequently Asked Questions
Care on Demand allows you to see a healthcare provider from the comfort of your home for minor illnesses and injuries. No appointment needed. To start, log in to your Saint Alphonsus MyChart account and select "Care on Demand" from the menu. Need an account? Sign up for MyChart here.
A Care on Demand visit, also known as a telehealth, virtual, or video visit, lets you see a healthcare provider via video on a smartphone, tablet, or computer using secure software, from your home or a private location.
A Care on Demand visit is similar to a clinic visit, but it happens over video from your home or another private location. You can ask questions, discuss treatment options, adjust medications, or get a prescription. If needed, you may be referred for in-person care.
The cost is similar to an in-person visit. Co-payment, co-insurance, and deductible amounts apply. You may receive a bill after Saint Alphonsus bills your insurance. Check your summary plan description or contact your insurance plan for coverage details.
Have a photo ID, insurance card(s), and current medication bottles ready.
Video and voice data are encrypted to protect your privacy. Virtual visits are not recorded and comply with all privacy regulations of in-person visits.
- An active Trinity Health MyChart account.
- A strong and stable Wi-Fi or internet connection.
- If using a PC:
- Supported browsers: Google Chrome, Microsoft Edge, Safari.
- Camera, microphone, and speaker.
- Browser access to your camera and microphone.
- If using a mobile device:
- MyChart mobile app (available for iOS and Android).
- App permissions for camera and microphone.
- During Your Visit:
- Find a private location with limited disruptions.
- Avoid other activities such as driving during the visit.
Our Providers
Dr. Aaron Campbell (Medical Director)
Dr. Michael Graff, MD
Rebecca Goodspeed, PA-C
Sis Ostolasa, PA-C
Jose Gomez, PA-C
Kyirsty Bower, NPDisclaimer
Saint Alphonsus Care on Demand does not start, refill, or prescribe any controlled or scheduled medications under federal and DEA best practice guidelines. These medications include narcotics, anti-anxiety medications, ADHD / ADD medications, medical marijuana, sedatives, addiction treatment medications, and some psychiatric medications. We also do not start or refill weight loss medications, psychiatric medications, or prescriptions used in chronic pain management. This is a best practice / patient safety issue. If you are needing to discuss any of these types of medications, you will need to contact your primary care provider. You can also be evaluated at any of our urgent care centers, but the decision to prescribe these types of medications is up to the judgment of the provider on duty and is not guaranteed.