Health Advisor Programs

Health Advisors are multicultural, multilingual individuals trained to assist families resettling in the U.S. to navigate the healthcare system. Health Advisors seek to increase access to culturally responsive, linguistically appropriate, trauma-informed care by servicing as cultural mediators and care coordinators.

Health Advisors

• Ensure patients understand treatment plans, medications, and other instructions.
• Assist patients to fill out forms, make appointments, and other follow up.
• Reduce barriers to equitable health care, such as transportation and language barriers.
• Assist providers to understand a patient’s cultural/religious practices and/or traumatic experiences that may impact health outcomes.
• Coordinate care between multiple health care and service providers.
• Identify and utilize the strengths and resources of patients, families, and communities in an integrated approach to problem-solving.
• Mentor patients in how to interact with health services, building confidence to become active partners in their own healthcare.
• Provide support and companionship to patients in their own language and cultural context.

CARE Clinic health advisors

Health Advisors who serve at the CARE Maternal/Child Health Clinic assist patients of the clinic throughout pregnancy, labor and delivery, and postpartum. The CARE Clinic Health Advisor Program began through a Call to Care grant that continues to offer services for women, children, and their families coming to the clinic. There are currently 10 Health Advisors serving CARE Clinic patients in 13 languages.

Community health advisors

The Community Health Advisor Program is a primary care-based program and serves patients of all ages who are referred into the program by their Primary Care Provider. 

For more information please contact