I have complete faith in the Doctor and his Staff
Very good
He is kind, spends time and does not rush the visit. He explains everything
Very professional staff.
I already did
The doctor made sure I understood everything that dealt first with my surgery and afterwards my recovery.
really made me feel like my time, my concerns, my health were all very important
He really took the time to explain everything carefully so that I would not reinjure myself.
I have no problem with this provider the problem I have is length of time for my injury till I was able to see a doctor
We appreciated the time the whole staff took to explain things in a manner that we understood and answered all the questions we had.
JCOE needs to Improve wait time. If wait time is over 30 then Communicate with patient.
The doctor and PA are great at explaining everything and taking the time required without rushing. This may also explain how they are running late .
Answered all my questions clearly and took lots of time explaining things
This was rough surgery but the whole team was there when I needed help through out the 6 week post op time.
i had some concerns about my condition and the dr took the time to explain and check every area in full detail
Thank you Eric
DrJurgensmier is a excellent doctor!
Wait time 1 hour, accident on the freeway. Everyone else was late, so I had to wait.
Seemed to be quite experienced in this problem. Explained results of X-rays so I could understand completely. Proceeded with next step by settling up appointment for further procedure.
Darin's care team is TOP DRAWER!
My reverse shoulder replacement is succeeding and relatively painless
see my first comment about the delay, but I also understand being in healthcare
Had Dr Jurgensmeier for 2 surgeries and very pleased with his care before and after these surgeries.
Thanks very much
Great having a doctor who breaks everything down to an understandable level.
Very sure of his work. Explained what was going to happen and explained more during my appointment and more explanation at my follow up visit. I liked that he was involved in my Pt making changes as neded
Thankful for this alternative to ER!
HE LISTENED TO ME and understood my concerns.
Everyone was so nice and very helpful.
This is my second shoulder surgery with Dr. Jurgensmeyer. He is honest about what I need to do during recovery to hasten time for total use of my shoulder and arm. He's care
I'm always treated with the utmost respect! I appreciate that so much!
Sat in room for over an hour.
He was oK, it was the combination of the surgical team communications and the scheduler at this facility that made things very difficult
surgery good but some given information was not correct and follow up appointments were not made as was told. Otherwise a good experience. ents were not followed up on. Staff in office was very knowled s
Dr. Jurgensmeier and his staff have been terrific durning my recovery. I had a difficult surgery, a 3 tear repair of my right rotator cuff. I'm [number] and it's been a tough year but I have been very happy with my surgeon, his team and my physical therapist. I believe they are all instrumental in my positive outlook and recovery..
Very pleased with him and his work. He has operated me before
Wrote it all earlier….
Please thank him for taking time to throughly discuss and explain imaging and clarify treatment options.
Appt felt rushed but established a plan for the next phase of treatment
Great approach
Christine makes things much easier.
Sent me for MRI, appt [date], follow up with doc is [date]. TOO LONG to wait. Had hip replacement with the practice in [date], spouse had knee replacement surgery [date]. Reconsidering go-to ortho after this recent experience.
It is very anxiety provoking to pay for services for someone who is so unrealistic and unprofessional
My provider has worked hard to get me the best care possible, it is a work related injury and the push back from work-comp has been horrible and the provide and staff has work hard in assisting me in navagating these issues, still hoping for the best issues.
The provider may have been polite, send time with me, but didn’t help me at all. May that should be one of your questions.
Very happy
Bizarre
Great dr., great surgeon.
He was knowledgeable and pleasantly professional and to the point. He explained what was going to happen during both the surgery and the after care.
Excellent.
I felt like the dr. was competent, but wasn't willing to discuss alternatives to his choice of treatment. Surgery or nothing. I am getting a 2nd opinion - because he may be right!
Everything was as expected/needed.
PT and dr. did a great job and both spent quite a bit of time.
Everything was amazing w/*Dr. Jurgensmeier. He's an excellent surgeon! JCOE was very helpful in orchestrating my recovery.
Happy!
*Dr. Jurgensmeier is a caring, competent physician. He gave me excellent care. I am so pleased! I wish all medical people were like him.
*Dr. Jurgensmeier is a great doctor. I also like his assistant *Grant.
The doctor & his staff were outstanding!
Dr Jurgensmeier was totally informative. He was pleasant, explained my problem, reviewed my X-rays with me, informed me of my options for treatment & presented me with an action plan for treatment. He has a pleasant personality & I felt comfortable with him. I look forward to working with him for my recovery
Knowledgeable; info and recommendations very clear. Most helpful appointment!
Severe problem with office mgr. [name] trying to receive appt. for knee problems - Requested/demanded 2 year old MRI discs for my knee (provided written reports were insufficient) provided in early March, but for no known reason she will not schedule appointments after referrals from my primary to treatment for my shoulder first, but this does not provide care for my knees - Torn all, torn meniscus, and missing/eroded cartilage causing bone on bone pain. Have tried to resolve thru patient advocate, [name], but no resolution here. WHY??? [name]
Excellent experience.
He was happy with the progress I made.
First class. 'top notch' professional.
Na
Wonderful.
Health care providers were excellent.
Provider had a very dry, matter of fact delivery. Not much of a bedside manner. Seemed cold.
Coming from an area that is basically a medical desert the medical attention I received here was phenomenal, with the follow up and MyChart for my reference.
Room nurse (*Mark?) seemed unsure of questions to ask. We had to go over questions multiple times. Physical Therapist *Jo Jo came in to access my shoulder movements and was very thorough and competent. She was available to answer any questions I had.
Everyone was very professional and friendly.
I wish there had been more time for questions.
Outstanding experience
Good but rushed.
The Physician came in and said he had received a referral from Dr -- and kept talking, when he stopped I said, I don't know Dr. ---! He had not looked at My chart, and did not know my name or who I was! He tried to cover and he lost me right there! I traveled over 2 hours, can't walk very well, and I am in a lot of pain! I had my leg surgically ruined by a surgeon and I was there to see if he could give me hope at living my life in a better condition! I was not impressed! I did tell l him I thought something might be wrong and my husband asked if he could have an xray taken, he said yes but it didn't happen! I was very upset and cried all the way home! Why can't they care more, this is my life we are talking about! When will someone REALLY CARE ABOUT ME!
*Dr. Jurgensmeier is outstanding in surgery and personal manner patient care.
Even though doctor was busy and running behind he didn't leave the room until I had no more questions or concerns.
*Dr. J. is very knowledgeable, I feel fortunate to have him as my dr.
Very informative.
Caring, professional.
Great doc., spent ample time with me. PT *Jo was super helpful.
My physician (*Dr. Jurgensmeier) explained the results of my MRI for a shoulder problem and following surgery to repair - he was very clear, understanding, and thorough. Best I ever experienced for _____ surgery. My wife had... me and she dr. felt we had received the best care and advice. We were both very comfortable... surgery.
*Dr. Jurgensmeier is great! It would be helpful to have a nurse navigator for after surgery. I felt very along in the recovery process and it would be nice to have a go-to person for questions.
The doctor, nurses & staff were extremely efficient & kind.
When I first met *Dr. 'J.' I had not been using my shoulder sling. I believe this did please *Dr. J. and started us off on the wrong foot. My second appointment went well. He did a 'great' job.
I was impressed dr. had my MRI results on his screen and explained them to me. He is very good at giving 'shots' to the knee - The cortisone injection has made my life with a 'bum' knee easier to live with - Thank you.
One of the best experiences I've ever had. *Jo Jo Burnell did a very extensive history & *Dr. Jurgensmeier did the most comprehensive exam I've ever had. They fully explained my options.
Complete exam of shoulder w/x-rays - Talked about therapy. Given advice on muscle pain & exercises - Very personable.
Friendly, knowledge, spent appropriate time.
Superb provider and staff!
It was extremely impersonal and I did not feel respected, nor was time taken by surgeon to prepare me for what to expect once I got home. I felt like a machine in need of repair, rather than a person in need of care. There have been no follow-up calls to check on me.
