Gracias todo
Vanessa was very helpful and knowledgeable in determining what the root cause of my pain has been. I am very grateful that there is a plan to move forward and remedy my issue.
The room had a strong perfume smell while I waited between the assistant and provider. I am very sensitive to scents because of my asthma. Otherwise I might not have noticed.
She answered all my questions
I recommended 2 people to this practice
I presume we are done with this office since they won't help me.
great
Dr Harris is very kind
Snarky
Vanessa explained things in a way that I understood.
N/A
She listened to me & is working hard to get the help I need to get well.
The staff are very professional and qualified people.
Wasted time
Very good.
I have been a patient for 2 years now it took a while getting use to 4 days a week being open..Having to get my meds filled every 30 days if that day fell on a friday Saturdays or sunday and the pharmacy was out of meds. I had a few times i was out.. So i try to call pharmacy 3 days in advance..but that doesmt always work when the 3 day rolls around..there out.
I am very pleased with the care I receive each time I am there.
Not worth my time.
Please do whatever it takes to keep good Dr's like this instead of letting them go on to greener pastures. It so good to have a Dr that still has common sense!
Very nice
Getting help i need
They were very nice.
Vanessa is always great. I have had in depth and brief appointments based on what my needs were and she always adapted and never rushed me.
I am very appreciative of the care I am receiving for my chronic back pain. Since my treatment a year ago, I am very much improved. Not all the pain is gone but at least I know that there are ways to treat it without surgery.
I believe the nurse practitioner was not kind, courteous or fair with the patient. I don’t think she has a clear understanding of his multiple traumatic brain injuries. No physical injuries in the way she treated or handled him. I am as Care Provider is power of attorney, and I was present at the visit, and I did not feel that she was fair or understanding, although for me, I am clearing understood her reasoning and fair outcome of the visit yesterday, but going forward I’m not comfortable with her overseeing his care and pain management if she’s not able to be more receptive to the patient’s concerns, thank you
Very poor will not be returning
I feel much more comfortable after my visit. Vanessa was very reassuring
I'd prefer to be seen by a provider who is respectful of my opinions and experiences
She is very knowledgeable, makes every effort to help me with my pain.. regarding surgery or other things that may help with my pain
Vanessa did not rush our visit. Very helpful.
She was curt and snippy
Really hard to converse with front office staff behind all computers,etc. when you're not sure who is even talking. Eye contact is important to me. I have always worked in public sector and face'to'face matters.
The follow up appointment with Dr. Harris associate was very bad. Told me nothing can be done for me.
Quality Provider
My meds getting filled exactly 30 days every month.. instead of 1 day early
n/a
the reception area was very impersonable, the staff was hidden behind their computers, the one had two very tall computers where you couldn't even see the person behind them. Paperwork was given to you in the very small space between the two monitors
She and her staff were very nice
This provider seems competent enough. But there is nothing more she can do to help relieve my chronic back pain. I asked her to let me know if anything new appears on the horizon.
I don't like your policy of two appointment times -- check in and appointment. What do I put on my calendar? I am accustomed to the meaning of an appointment as the time to meet. Yours indicates a lack of respect.
I just love this office and everyone there
Very sad I'm just a number
Fairy of my problems, always willing to help!!
Great experience
Great office staff too.
She cane inbthe room told me & my husband that the pain clinic cant do anything for me, she gave me a referral to pass the buck. She didnt listen to me she came into the room with her message of no hooe and left use
She made the providers at Grand Ronde Hospital in LaGrande OR look like the incompetent fools that they are. They let me suffer the pain for a year.
The only problem is that I’ve ever had with the PainClinic isn’t getting appointments for pain injections quickly. It always seems to be a wait in this case a month and a half wait.
She is very kind and makes sure I understand what she is saying. Treats you with respect and not like a number
I feel the NP Dr that helps me with my pain mgt offers alot of things, to help me feel better..From pain control in the brain to the body..its not am easy solution i have been dealing with pain or mental or management for 25 years. Im always looking for help. She is not bad sge tries to help me.
I will probably change back to St. Luke’s.
I’m very happy with my provider and the care I receive.
Very good
Thank you!
Thank you.
been seeing Vanessa for a year now and I'm very happy to have her as my care provider
Always listens and is very compassionate!!
I was there for over an hour and only talked to people for 15 minutes if that time the rest was sitting waiting. So it would be nice if they were a bit faster
Vanessa Schultz as always been very professional and attentive to my needs.
Overall I am extremely happy with Vanessa!
She listened intently. Showed & compassion. And she was eager to fulfill my needs to relieve my pain
Very compassionate and pleasant
It is difficult to get scheduled in a timely manner in all health care. Providers are booked way out everywhere. This is not a negative reflection on the difficulty for Dr. Harris or Venessa Schultz to be seen in a more timely manner. It's rampant in all health care. The office schedules the best they can in a difficult situation.
she was very helpful
Good interest in my condition.
I’ve been a dental assistant for 30 years. I also was my mother care provider. I’m not new to the medical field. Vanessa acted like I was wasting her time with my questions. I used the skeleton in HER op to ask a question & she informed me, “That was a gross interpretation of what I had done.” She acted very smug throughout my appt. When I was over she asked me if I had anymore questions. I said no, she literally took her computer cart and left the room. There was no goodbye, the lobby’s that way. Nothing. I’ve seen her two times & both times I’ve left her office frustrated & mad. No provider should treat people l that way. She is not an asset to Dr. Harris’s practice. In my opinion.
Everyone was ver professional in deal with me! Answer my question so that I understand.
I do get disappointed from time to time about seeing only the PA rather than the doctor. It seems to me that the charges should be less when seeing the PA, after all it is the doctor I expect to see.
Not to happy with the people checking me in
I'd like a provider that wasn't hobbled by the current opioid paranoia.
a follow-up email was answered promptly
All my problems came after the procedure I felt I was ignored
Inexcusably awful!
I really like her. She understands my issues. I also like the staff. Very friendly and helpful.
Since I have several issues, it was decided I should see Dr. Fink first but was asked to do a link so that both offices were informed.
Is was so horrible, that other doctors that is on my medical team wants me to switch to St.Luke for future care. The Doctor went against treatment plan that has been put in place by several doctors due to complex medical conditions. Instead This doctor wanted me to go back to my other medical team and ask them to come up with new treatment plan, putting more unnecessary work on them. Things we have already tried, things we have already done, with no good outcome. Now this pain doctor is making jump through hoops in hope i can go back to the treatment plan (that she doesn not agrre upon)
Maybe they should drive for getting the correct info that the information you were telling them , Tells, instead of the almighty buck. Health care sure isn't what it used to be. Where you actually felt like you mattered as apt. They would actually put the correct info in the chart.
She is a great provider for me and all my health issues
great people working there
Very kind ,they listen, and inform
A bit persnickety re rules, which I am happy to follow regardless
