Told me if did not response in reasonal time, let him know!
Zac is wonderful. St Al's is fortunate to have him on their staff
Dr Zacharia Njoroge, PA was Very Impressive with His Expertise and Overall His Compassion for My Health was Very Touching..
Zack is good at his job and genuinely cares.
Zach never rushes you to get to the next appointment. He listens and explains things very well.
This man is without compassion for me.
I love my provider
No other comments necessary. Your office & all the staff are top notch.
WE WERE EXTREMELY SATISFIED WITH HIM IN EVERY ASPECT.
Dr. Zach is very kind. Has taken the time to get to know me and my physical challenges.. Yeah, he really works hard to help me manage my challenges or works with me to resolve them. I’ve really enjoyed working with Zach and getting his support and guidance.
I missed one of my appointments and it was so easy to reschedule no problem what do ever
He's the best.
I bring a list of what I want to discuss with Zach. He addresses each one. Gives advice where I need it. I'm comfortable enough with him to discuss anything I'm worried about.
I would come back anytime to see him.
I was 5 minutes late for my appointment. He lectured me even though he was 15 minutes late. I started with Dr Harris
I wish there were a 1000 like Zac
Response on messages appreciated
Everyone in the office was SO KIND!!!
Everyone is nice
I have quite a few extremely painful issues and every time I see Zach he addresses my issues and concerns well and he lifts my spirits tremendously when we talk.
Just doesn't think I know my own body
N/A
The doctor was wearing inside out scrubs and looked as if he hadn’t combed his hair. Zach the PA was far more professional in appearance and manners.
Was very frank about the possible consequences of drug interactions.
Very personable and easy to explain what's going on with my pain.
Front desk staff needs some help on patient interacting
Very nice visit
Very knowledgeable and personable
Dr. Zach shows tremendous kindness and concern, always.
Very kind and caring.
Great Dr has a great personality. He explains everything clearly recommend definitely
He just really cares
All good.
See previous comment re Zach
Positive
The bad one has to deal with the pharmacy and not really you guys they are always asking for pre approval
Thank you 😊
Great personality
Please see previous comments.
Great job trying to help me.
He takes all the time i need.
Always concerned how I am doing.
I was satisfied!
I
It was a good experience.
Somewhat hard to understaa
My provider is very good at his work and i know he will fix me !
Zac is very knowledgeable and patient.
The provider generally cares about the overall health of the patient
He is caring and concerned.
I had a very good 👍 visit with the provider he explained everything to me
He reviews my chart from previous visits and is in the loop with other St Als specialists regarding my care.
Zack goes beyond just prescribing meds, he evaluates my meds and makes me think about things.
Very one associate with Saint Alponsushas been great.
Zack is the best
I feel Zachs judgements a very accurate
Not very happy at all
N/A
Took careful interest in my health concern
Wish he was my gastro surgeon :)
O
Some Doctors don't match with their patients
I got in on time and at was nice
He listens to and explains things so that you understand.
Hoping once we have the MRI we can get some answers that help eliminate this debilitating pain.
I was pleased with no downside.
Very thorough and knowledgeable.
I hope he continues to be as nice as he was this last visit.
I like that he gives me feedback on things I bring up
Zach is great! Always patient and willing to listen.
Great listener. Takes time with his patients.
He’s the greatest!! He really cares tries to think of different things to help me. Listens he always cares. Takes his time does not treat me like a number
Very good bedsid3 manners for a medical professional
Always a good experience
I felt like he cared about my concerns of pain and wanted to help relieve my pain.
I have positive feelings and hope.
NA
My appointment was mishandled from the time I checked in to when I left. I was treated as a "New" patient although I have had the same procedure in the recent past. The PA could not or didn't know how to access my medical records. He told me he had no way of accessing my past history beyond 2022, in 2021 I had an [procedure], this is why I visited the pain clinic, had he known the proper way to acces my history he could have saved me another visit 40 miles away to my primary care Dr. The staff at my Dr's office said all he would have had to do was have me sign a release form while I was there, he should know this and its unacceptable that I have to gather my patient history PRIOR to my appointment and If I have to, I should have been informed about that.
Helps a lot and give good advice.
Really liked the staff and the dr.
Thank you Zach for caring for your patients
Keep on doing a good job.
I feel Zach listened abd
I’m glad he’s my provider it’s hard to find ones that actually cares
Explaining things to me in ways I understand.
Took his time and answered all my list of questions..and very professional.
I get great care here and I know my medical needs will be taken care of.
Dr. Zach is professional and personal, talking and explaining how different things affect the body, from diet, exercise, emotional stress and spiritually. I am very blessed to have been working with him.
Made me feel at ease
Nothing more to say.
Thank you for hiring such caring and intelligent individuals
All the people there are great. Only issue I have is lab work is referred to a NON network lab. Why would an in network provider send lab work out to a NON network lab? I have CIGNA and st Al's take this but they said the contract for lab work doesn't have Cigna
Some times I don't understand what he has just said. If I ask hell repeat.I
Honest and reliable.
Very good
Easy going, takes time
He didn't listen to my concerns or questions. He cut me off, said I have other patients and left.
Popped our bubble of Hope. Like starting over
Provider is courteous and gives good advice.
Very professional
not at this time
I always love seeing Zach during my visits. He listens to me and gives me great advice.
Zaks a know nonsense type of guy but at the same time making me feel at ease. Im working myself off of the meds but at the same time dealing with severe pain. Its a balance between the need for relief and my desire to get off of pain meds asap
This provider was very interested in my problems and is trying his best to help me
he explained my condition and treatment options thoroughly and respected my interest in understanding the details of what I was experiencing and why.
I continue to stay with Zach i really apprecite h
Will continue to monitor my progress and will see the doctor in January.
Very professional but at the same time showing a human quality thats comforting and reassuring
Doctor Swanson take's excellent care of me
Goings to look into my account and tell me what is happened with my records.
Provider very helpful and knowledgeable
Good recommendations
Took pain medicine completely away from me a 74 year old woman with severe arthritis and several chronic pain issues dictated by pharmacy board not with my pain level
He seemed to be good at listening to me.
They do not look out for the patients best needs
I've been a patient with the St. Alphonsis hospital for 10 years and being fortunate enough to be a patient of Dr. Victoria Wilding. She took the time to study my medical records and knew what past treatments I've had since I was in an accident back in [date]. PA Zack had no clue or even asked how I was injured or diagnosis of the many MD's I've visited since [date]. He is the worst provider I've ever had in all of these years and a different provider outside your system has been scheduled. I really don't expect a true investigation of the circumstances of my complaint and will just be passed to the office manager that will basically ignore the complaint especially since I've been referred to a different provider.
I feel these visits will enable me to live pain free in my right knee.
Great PA.
*Zach was honest, forthright and genuinely concerned with my back problem. I would recommend him!
Zach really care about my well-being
*Zach is always on time. He listens intently to me and I never feel rushed. I feel I get info explained well to me. He is very compassionate and I don't feel bad about having to take pain meds for my back.
I appreciate the time - never felt rushed & was able to ask questions & address concerns.
PA Zack is condescending and more concerned about controlling the conversation than listening to me. When I have a different thought or opinion, he gets up and walks out the door. Visit over. He's done this several times. He is very rude.
Very polite and knowledgeable.
The provider that took care of me for years is no longer here. *Zach has stepped in very nicely and I feel he really cares about me and my wellbeing. I am very comfortable with him and I did not expect to be.
Zack was professional to a fault. I never felt like he listened to me or cared about me as a patient I felt like he was just going through the motions.
He seems to talk down to me because I need pain meds. Makes me feel that he doesn't think I should take them. Accused me of taking something that I DID NOT take, and admonished me very rudely. I am changing providers.
He wasn't listening to the pain that I was experiencing.
The PA was not listening to me. Refused to refer me to to. Surgeon and refused to offer and remedy for my chronic pain. He was rather snappy and rude to me.! Never will see him again.
Was a good visit
Excellent care and service.
I am very pleased with my provider and his staff
Very good
I am waiting for a good heart doctor will be there on my next appointment thank you
Not happy at all. Would prefer Dr Harris.
I love my PA. Love his demeanor and his attention.
This provider is very knowledgeable and caring
Fine
My son had died recently and Dr Zach showed great compassion
Extremely pleased *Mr. Njoroge is a very thorough and pleasant medical provider - a credit to your organization.
After the first visit I was upset that I could no longer see my original doctor & I didn't care for this provider but after the next few visits, I got along with him much better & realize Dr. H_____ is very busy & my visits were just Rx visits.
This is only the 2nd time I have seen *Zack. I was impressed with how he remembered my first visit. Sometimes the adjustment from seeing the doctor you've seen for years to a new person can be difficult. Not so in this case.
Love my physician
I have seen him 4-5 times, including when he was in Meridian. He does not recognize me and denies he has ever seen me. I miss *Dr. Wilding.
It was just a follow up for an injection in my back
Fine.
I really like Zak. We have a good rapport with each other
During this short first visit, Zach spent most of the time looking at my records which he seemed unfamiliar with. He is extending my time between patch changes from 48 to 72 hours (after nearly 12 years and five providers at this practice) but gave me no plan or ideas how to do that. He was not interested in my current health challenges or anything other than this increase. I had to rely on my GP to provide me with a plan to accomplish this change in three months.Zach said I could look for another pain clinic if I didn't agree to this change. St. Al's has been my pain provider for over 10 years. I don't want to change. I want competent, compassionate care for chronic pain.
Zero empathy and cares less about severe chronic pain. His attitude is tough luck go to the ER if you don't like my pain control procedures.
I feel very fortunate to be a patient in this clinic. We discussed the possibility of me staying several months in a different part of the State with family. Hopefully I can continue with this clinic as I'm sure I'll be back in Nampa.
This was a new doctor, very nice & listened.
After our usual discussion about my overall well being I asked the provider to give me a prescription for constipation due to the morphine tablets he had been prescribing for me for some time. I had been purchasing an over the counter product for quite some time and had recently been qualified for another means of service that I Believed would furnish me with a suitable product for relief of my Opioid based constipation at no charge to me. I was pleased with this possibility and took the measure of placing a phone call to my providers pharmacy to see what products they would recommend and also would be covered by my insurance. I was given the names of two products that would provide relief and also be covered by them. This was good news as the over the counter product I had been using is quite a monthly expense to me. On my upcoming visit to Mr. Njoroge I shared with him my research and asked him to give me a prescription for the suggested medication. He said he didn't do that and forcefully refused to give me a prescription. I questioned his refusal to which he continued to tell me he didn't and wouldn't give me the prescription I sought. I left his office frustrated and perturbed after telling him I intended to follow up with my request. I then shared the Information with my Doctor and he then placed a prescription for me. I am using that prescription now and It is working well, and at no expense to me. I have not had a congenial relationship with staff but I wish to place no blame as I am sure I have played a part in that. I just choose to write it off to the nature of the services they perform. To that end I would also like to add that my relationship with the rest of the Saint Alphonsus medical organization has been nothing short of exemplary as the support and care has been a bright spot in my aging times. Regards, [name]
Appreciated Zach's care and concern.
Good.
I always enjoy talking to my doctor.
Dr was thorough and easy to talk to.
*Zach is awesome, knowledgeable & caring. An asset to your team!
*Zach is very helpful -
He was concerned. Obviously too busy.
It was fine.
No help.
They were very helpful at all times.
