None
Amber is wonderful. She takes the time to listen and address any concerns I have.
Sense of humor was appreciated.
So patient, kind, understanding, empathetic. Best Dr I could ask for for my 88 years old mother
Just love Amber!! She’s thorough, smart and listens. I had the same Internist at St Luke’s since 1994. She retired so I was desperate to find another internist. All of St Al’s doctors weren’t taking new patients so she was available. So happy that happened. PA’s are just as qualified.
Always great.
Amber made me feel at ease n she was very knowledgeable
Impressed by her research of my medical file during the period she was on leave.
It is just all outstanding. Compared to the docter that was there previous to Dr Hackenburg, she is more than outstandinng!
Too long of a wait
Amber is always very professional and attentive
completely satisfied
Oh so timely!
Amber never makes me feel rushed and listens carefully.
She’s the best!!! I’ve gone to an Internist for the last 30 years. She retired and found myself looking for a new one. ALL Internests in St Als are not taking new patients so I agreed to a PA. I’m so glad I did. Love her!!
Making timely followup appts.
Amber is lovely, kind, and genuine! I felt completely comfortable with her and have found my GP!!
I feel very comfortable with Amber. She’s very attentive and respectful.
Knowing how busy they all are, I am especially pleased by the care and attention I receive.
I feel that my care with respect to medicine and health is in good hands with Amber and her staff.
She seemed rushed, in a hurry. There is part of me that doesn't quite think she gets me and where I'm coming from. Everyone is an individual and can't just put people in the same box. My insurance won't pay for the weight loss medicine and there are cheaper alternatives that she is unable to provide or offer me another medical professional who could.
Compassionate listener!
I always feel welcome and respected by all staff
Amber Hackenberg is extremely, caring, knowledgeable, and listens attentively to my concerns. I've never felt rushed at any time when I've seen her over the 6 1/2 years that she's been my primary care giver.
The only thing is I wish Amber were available on more than a couple days a week but it's usually not an urgent matter, so I can live with her schedule and am glad that she makes her role as a mom a top priority
I wouldn’t go anywhere else 💕
Amber is so realistic and totally understanding of individual needs and situations. Not a cookie cutter approach.
I have been with Amber Hacking for many years and like the report we have. I feel like she really listens and we work on my health as a team
Best provider we have had since being in Idaho
Very good listener and cares about follow through.
makes you feel really comfortable
she took a lot of time with me didn't feel rushed or unimportant as a patient . She wanted to know about me and my concerns
Amber is very knowledgeable and friendly
Amber PA is exceptional - quick to respond when tests results are returned and gives a clear cut action plan when needed.
She remembers what we have talked about before.
Thank you Amber!!
Received no help with the problems thay i have
Explained processes
Always a positive experience when i visit her clinic.
Look forward to working with these providers and hope they stay involved with St. Al's and with me.
Very thankful I have Amy as my primary care provider.
:)
All was good
Very thorough
Pleasant and productive appt.
1st rate service
I have ever had better care anywhere else.
Amber Hackenberg is an amazing Provider w the very best bedside manor.
Thank you for assisting me in making decisions about appropriate interventions to maintain my health.
Very personable and caring
I have been taken care of 4 / 4 years. I have been through many trials with my health issues. I have then take a good care of 4 / 4 years. I would never want to be sent to anybody else for my primary care. I would give Amber and her staff an a plus
Tries her best to help her patients.
Raise her pay !
Dr Amber is the BEST
We know we are in good hands at every visit.
Very unhappy and was sent home with the same symptoms and was told I do t know when asked questions on then why Iam I feeling this way and I can’t live like this I do have to work. Im paying for services that if we’re at any other place I would not pay for the service that I received.
At 79 years of age, I'm very grateful I'm in Amber's care.
Super knowledgeable and cares about her patients!
very frankly
Amber went above & beyond
I would recommend Amber to everyone that I meet
Amber Hackenberg is a provider I trust and feel I can discuss my health openly. I feel like we work together to achieve my best overall health and she never makes me feel disregarded.
Excellent listener
I am genuinely concerned about a chronic back pain issue. Over 9 months I've visited 3 primary care providers, worked with two PT professionals, done all the exercises advised, had xrays (lower and upper spine and neck), taken otc and prescribed pain medication, recently had a stress test to determine if there might be a heart-related issues. I am aware that lower back pain is one of the most common complaints and is often difficult to diagnose the cause, but I'm frustrated that the pain is worse and I've yet to eliminate some of the possible worst-case causes. Amber has referred me to a Pain Specialist and put in a request for a MRI, both steps that I approve.
On top of their game.
Amber is very thorough and caring.
Amber’s assistant also provides excellent care and attention.
see previous comment
PA Amber and her staff gave professional and excellent patient care. Thank you.
Both Dr. H. and her PA made me feel comfortable and answered ALL my questions.
Amber was very professional and personable. Put me at ease and made me feel confident in the care and information she provided.
I always feel that Amber is looking out for my care and well being
Dr. Hackenburg is excellent, and I'm so thankful I found her.
1st time seeing her-she needed to introduce herself to me & vice versa. The MA introduced herself. I think she will be fine...she is kind of loud.
She did take the time to explain stuff I was unaware of and listened to me even though I was complaining.
Amber was a good listener and I did not feel rushed during this visit. She was detailed oriented balanced with warmth and compassion.
Amber as always has been truly professional in her interactions with me and my health needs
This the second time I've completed this survey. The other just a few days ago.
I was pleased with her explanation of her provider philosophy and encouraging attitude.
Amber is very caring and helpful always.
Treats me like family.
Amber Hackenberg, PAC, is complete in her assessment and treatment. I appreciate that she did not make me feel rushed during the appointment. She explaines
Its ok
Works good for me.
Im very impressed with Trinity Health's customer service and caring staff.
I would highly recommend Amber Hackenberg!
Convenient location...much easier than going down to the main hospital.
Excellence - thank you
Coverd all my concerns
Amber Hackenberg provides outstanding medical care, I am blessed to have her as my PCP.
Provider was great. I hate wearing masks. Very disconcerting to me.
I am delighted that Amber has accepted me as a'new' patient, I feel that my needs and concerns get a thoroughly attentive and professional reception.
I Love the Dr. very tentative, and calming with her kindness ways.
*Amber is excellent, she is caring and listens to your needs or concerns, doesn't rush and extremely polite.
Could NOT have been better!
The best Dr. I have seen in years.
Provider was a little to quick on recommending services and testing, almost as if she had a list memorized in her head. She did listen to what my response was and acted accordingly.
*Amber was wonderful. Very caring.
Very good.
I have never had a provider be so thorough and caring. Amber Hackenberg is by far the BEST Dr/PA. I am grateful to have her caring for my health. She listens and doesn't make you ever feel your questions are not important.
She helped me get a better handle on my health risks and allayed my fears about some concerns I had.
*Amber is the best!!! Love her!
A good annual wellness exam; *Amber is very attentive, asks excellent questions and is an active listener.
*Amber has wonderful bedside manner. She shows genuine compassion, is knowledgeable, and respects individual choices regarding medical care.
I have been a client of this client for almost 9 years. I loved Mandy Draper and was very sad that she transferred to a different location, however, I have been extremely pleased with Amber Hackenberg, PA. She made the change very comfortable for me which I truly appreciate. Amber is very professional, detailed and focused. She made me feel valued. Thank You, Kristi Fonnesbeck
*Amber is excellent. Listens and takes time with you.
I had the usual excellent experience with this health care team.
*Amber Hackenberg is a joy to go see; she is knowledgeable and very kind & listens well.
Love Amber and the care she provides for both myself and my husband.
I am forever grateful that Amber agreed to see me even though I was 15 minutes late. She is very thorough, and pleasant. I didn't feel rushed.
Amber is an exemplary professional. She shows empathy, exhibits a keen understanding of her profession, provides a thorough exam, and answers all my questions. She is a pleasure to work with.
I really like her a lot. She is a take charge person and, after having had a TIA a few weeks before, she knew just what tests I needed and how to get them. My only problem is the limited amount of time they have w/patients as there are so few medical people in this area and they are pressed for time.
Amber and her MA, Autumn, are a great team! Kind, calming and sensitive to their patient's needs. Amber takes her time and you feel like you are the only patient she has that day. I won't see anyone else for my health care!
Excellent in all areas.
I followed this provider from a Caldwell office to Eagle because of the care she provided. I live in Caldwell & it is a 20 mile drive to Eagle.
It was great, as always!!!
Office visits are always very good.
Amber is awesome, that is why I go to her, I followed her from West Valley. She is personable, knowledgeable, concerned and helpful.
I waited over an hour to be seen!
Excellent
*Amber is such an amazing healthcare advocate. Thank you for taking such good care of me.
*Amber is always so considerate, thorough and gracious. She makes me feel heard and takes her time to be sure all my questions and concerns are addressed. I always feel well cared for.
I just changed primary care doctors - I was seeing *Dr. Mark Holbrook at St. Luke's and started seeing *Dr. Amber Hackenberg. I've only seen her once, but I am glad I switched to her!
*Amber is awesome. She provides real-life, easy suggestions to improve health. She doesn't just prescribe meds - she gives very smart and thoughtful suggestions and explanations to take small steps that add up to better health. Really like her approach. Spends plenty of time and makes sure I know she is available if any questions arise.
I felt they are understaffed. I am first rated calling the office and hold for so long. I like the staff and they are trying their best. *Amber is only there 2 days a week. I had to see another physician for a back injury. I saw her for my wellness follow up check 3 weeks later. She is very thorough I have problems with getting meds. sent to *Fred Myer.
*Amber referred me sports medicine specialist for right shoulder pain.
Usually very happy with visits and care I received at the office, however on this visit no *Ms. Hackenberg was a little short with me. She had shared some disconcerting info about my blood work. We were talking through solutions or ideas for treatment & diet when she cut me off abruptly. When I stated I wanted to just talk through things after difficult news her attitude became short. Visit ended nicely but still left feeling uncomfortable with the exchange. I will continue to see her, however may not be as open, which is unfortunate.
Disappointed in *Joel Swanson. Didn't seem to respect advice we had received from other doctors and didn't seem to know our medical history. Would not continue to use him.
I live 24 miles from this office. I followed *Amber there when she transferred and will see her as long as I can drive there.
A useful annual exam, my provider is attuned to my state of health as well as preventative measures I can add to my daily life.
Excellent Internist. Attentive and caring-always!
The only concern is that there was no lab order for Lipid panel, which is my main health issue that should be monitored, so I needed to return for another fasting lab draw. It's not a huge problem - just inconvenient & shouldn't have been missed.
*Amber is the best doctor or provider I have ever had. Thanks for her commitment.
*Amber always makes me feel comfortable, interested in my health, listens carefully to my concerns. I recently recommended her to my sister. I always receive follow up calls on lab or test results. They also provide me with a print out (I'm a visual learner) that I can share with other care givers.
Very good
Everyone was knowledgeable & courteous.
I received excellent care from my provider. She took the time to listen and answer all my questions. She was very attentive to my healthcare needs.
Great!
She is always so very attentive and answers every question I may have.
Calls are not returned - I given a referral to a surgeon not in my network - Lft. msg. no call back.
She was great as always.
I am very happy with *Dr. Amber Hackenberg I always refer friends to her. I would be very disappointed to lose her.
I am absolutely blessed that Amber is my PA. Here is an example of her focus on patients needsmy appointment was early afternoon and I had not eaten all day in anticipation of needing blood work. Amber informed me that the lab closed at 3:15 and she would make sure I got the the lab In time for blood work. True to her word she completed my wellness check, answered all my questions, talked about if I needed to continue with medication going forward and she still had me at the lab 15 minutes before it closed! 5 gold stars for Amber Hackenberg!!!!
I appreciate her concern for me and my needs.
Very good.
